Postbank terminates accounts of Ukrainians in Germany
CMSC
-0.0800
Zürcher Nachrichten - Postbank terminates accounts of Ukrainians in Germany
EUR
-
AED 4.091379
AFN 76.878316
ALL 99.345038
AMD 431.682023
ANG 2.008766
AOA 1038.7176
ARS 1075.199929
AUD 1.629252
AWG 2.007819
AZN 1.891163
BAM 1.961626
BBD 2.250514
BDT 133.195569
BGN 1.960211
BHD 0.419794
BIF 3231.325505
BMD 1.113908
BND 1.439388
BOB 7.718924
BRL 6.168153
BSD 1.11461
BTN 93.113267
BWP 14.675584
BYN 3.647131
BYR 21832.599164
BZD 2.246703
CAD 1.505085
CDF 3196.916385
CHF 0.944415
CLF 0.037253
CLP 1027.925388
CNY 7.835005
CNH 7.835536
COP 4635.807121
CRC 578.016613
CUC 1.113908
CUP 29.518565
CVE 110.593444
CZK 25.147579
DJF 198.482131
DKK 7.457147
DOP 66.968886
DZD 147.505244
EGP 54.264029
ERN 16.708622
ETB 132.879831
FJD 2.44553
FKP 0.848307
GBP 0.832936
GEL 3.024332
GGP 0.848307
GHS 17.53307
GIP 0.848307
GMD 76.860144
GNF 9629.685002
GTQ 8.621682
GYD 233.192543
HKD 8.673607
HNL 27.672182
HRK 7.573474
HTG 146.89758
HUF 394.713426
IDR 16877.713062
ILS 4.20013
IMP 0.848307
INR 93.163989
IQD 1460.149508
IRR 46887.179208
ISK 151.670175
JEP 0.848307
JMD 175.120077
JOD 0.789201
JPY 160.713571
KES 143.415294
KGS 93.846436
KHR 4528.48951
KMF 491.624095
KPW 1002.516677
KRW 1486.850126
KWD 0.33992
KYD 0.928867
KZT 535.936453
LAK 24612.093798
LBP 99813.328877
LKR 339.541429
LRD 222.924048
LSL 19.387076
LTL 3.289081
LVL 0.673792
LYD 5.29279
MAD 10.799673
MDL 19.433715
MGA 5062.033392
MKD 61.511091
MMK 3617.930125
MNT 3785.059744
MOP 8.938927
MRU 44.139086
MUR 51.094975
MVR 17.109286
MWK 1932.739914
MXN 21.600516
MYR 4.62662
MZN 71.122863
NAD 19.387251
NGN 1800.130852
NIO 41.022197
NOK 11.619158
NPR 148.979444
NZD 1.776001
OMR 0.428798
PAB 1.11461
PEN 4.189743
PGK 4.427148
PHP 62.60942
PKR 309.750206
PLN 4.265692
PYG 8675.88275
QAR 4.061562
RON 4.974488
RSD 117.062802
RUB 103.927599
RWF 1504.066827
SAR 4.178943
SBD 9.244687
SCR 14.910613
SDG 669.981066
SEK 11.297217
SGD 1.435555
SHP 0.848307
SLE 25.449796
SLL 23358.090608
SOS 636.991759
SRD 33.902352
STD 23055.649126
SVC 9.753052
SYP 2798.727499
SZL 19.378551
THB 36.608612
TJS 11.848394
TMT 3.898678
TND 3.38054
TOP 2.608885
TRY 38.035657
TTD 7.578575
TWD 35.652303
TZS 3042.083016
UAH 46.151562
UGX 4123.245348
USD 1.113908
UYU 46.388182
UZS 14189.139368
VEF 4035190.685537
VES 40.955189
VND 27410.494079
VUV 132.24541
WST 3.116117
XAF 657.910885
XAG 0.036031
XAU 0.000424
XCD 3.010393
XDR 0.824549
XOF 657.919771
XPF 119.331742
YER 278.839029
ZAR 19.266974
ZMK 10026.513293
ZMW 29.565202
ZWL 358.67796
- Sri Lanka's new leader appoints cabinet ahead of expected snap polls
- Singapore ex-minister convicted in rare graft trial
- UK town catches Subbuteo fever
- France facing 'one of worst deficits' in its history: minister
- China's Olympic champ Zheng embraces big home expectations
- Biden bids farewell to UN, in shadow of Trump
- All Blacks seek to end Wellington jinx, with Cane poised for 100th cap
- Postbank (Постбанк) анулює рахунки українців у Німеччині
- Postbank (Постбанк) анулює рахунки українців у Німеччині
- Meryl Streep says a 'squirrel has more rights' than an Afghan girl
Postbank terminates accounts of Ukrainians in Germany
Recently, the Postbank has increasingly attracted criticism from customers and consumer advocates. Many customers complain about long waiting times in branches and on the phone, inadequate customer service and technical problems with online banking.
It has recently been revealed that Postbank is increasingly terminating the accounts of Ukrainian citizens who fled to the Federal Republic of Germany from the war waged by Russia, the state of terror, and who receive benefits from the job centre, in accordance with No. 19 (1) of Postbank's General Terms and Conditions. This clause allows Postbank to terminate business relationships with customers by giving two months' notice without stating reasons.
Consumer advocates and affected customers have expressed concerns about the transparency and fairness of this practice. They criticize the fact that unexpected account closures can cause considerable inconvenience, especially if they are carried out without detailed justification. For many customers, the closure of their account not only means organizational effort, but also potential financial disadvantages.
Regarding these account closures of Ukrainian citizens by Postbank, the journalistic observer is led to suspect that Postbank apparently wants to get rid of so-called unprofitable customers with these account closures. The debate about Postbank's termination practice casts a negative spotlight on the importance of clear and fair terms and conditions in the banking sector.
Consumer advocates also report an increase in complaints from Postbank customers, mainly regarding incorrect billing and difficulties in opening or closing accounts. Some customers feel that the bank does not provide them with enough support and criticize the lack of transparency in fees and conditions. Postbank's digital offerings have also been heavily criticized by customers. Users report frequent and severe outages of the online platform and mobile apps, which causes significant inconvenience, especially when urgent banking transactions need to be completed.
Customers whose accounts have been terminated by Postbank have the right to submit a request for information to Postbank under Article 15 of the General Data Protection Regulation (GDPR). If Postbank does not comply with this request for information, customers should contact the data protection officer with a complaint.
Here you can see your right: https://www.bfdi.bund.de/DE/Buerger/Inhalte/Allgemein/Datenschutz/BeschwerdeBeiDatenschutzbehoereden.html
Postbank is also obliged to provide the customer with truthful information in response to a request for information under Article 15 of the General Data Protection Regulation (GDPR) regarding stored customer data.
Here, customers can see that they have a right to information under Article 15 of the General Data Protection Regulation:
https://www.bfdi.bund.de/DE/Buerger/Inhalte/Allgemein/Betroffenenrechte/Betroffenenrechte_Auskunftsrecht.html
These ongoing problems, especially in connection with the aforementioned account closures of Ukrainians, have shaken the trust of many customers in Postbank. When asked, Postbank did not respond to the demands of media representatives that Postbank improve its service quality and respond more strongly to the needs of its customers to remain competitive in the long term and to explain the reasons for the questionable closures of accounts of Ukrainian citizens in the Federal Republic of Germany.
